Welcome to VietnamVPS.net (“we,” “us,” “our,” or “VietnamVPS”). By accessing or using our website (VietnamVPS.net) and any services offered through it (the “Services”), including but not limited to AMD VPS, Platinum VPS, Windows VPS, Linux VPS, and VPS Gold, you (“you” or “User”) agree to be bound by these Terms of Use (“Terms”). If you disagree with any part of these Terms, you may not access the Services.

1. Acceptance of Terms

By creating an account, purchasing a service, or otherwise using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy (available at [Link to Privacy Policy]). You also represent that you are of legal age to enter into a binding contract in your jurisdiction.

2. Services

VietnamVPS.net provides Virtual Private Server (VPS) hosting services. We offer various VPS plans, including:

  • AMD VPS: VPS instances powered by AMD processors.
  • Platinum VPS: High-performance VPS instances with premium resources.
  • Windows VPS: VPS instances pre-installed with Windows Server operating systems.
  • Linux VPS: VPS instances pre-installed with various Linux distributions (e.g., Ubuntu, CentOS, Debian).
  • VPS Gold: VPS instances with enhanced resources and potentially priority support.

Specific details about each VPS plan, including resources, pricing, and available operating systems, are outlined on our website. We reserve the right to modify or discontinue any Service at any time, with or without notice, provided we make reasonable efforts to minimize disruption to existing customers.

3. Account Creation and Security

To access certain Services, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration.
  • Maintain and promptly update your account information to keep it accurate.
  • Be responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.
  • Notify us immediately of any unauthorized use of your account or any other breach of security.

VietnamVPS will not be liable for any loss or damage arising from your failure to comply with this section.

4. Acceptable Use

You agree to use the Services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Services. Prohibited conduct includes, but is not limited to:

  • Violating any applicable local, state, national, or international law or regulation.
  • Distributing malware, viruses, or other harmful code.
  • Engaging in spamming, phishing, or other unsolicited communications.
  • Attempting to gain unauthorized access to our systems or networks.
  • Hosting or distributing illegal content, including but not limited to child pornography, copyrighted material without permission, or material that promotes violence or hatred.
  • Using the Services for any activity that could harm VietnamVPS or its users.
  • Reselling our Services without explicit written permission.
  • Mining cryptocurrencies, unless explicitly allowed in writing by VietnamVPS for specific plans.
  • Running TOR exit nodes.
  • Using excessive bandwidth or resources that negatively impacts other users. (We reserve the right to define “excessive” at our discretion).
  • Any activity that violates the Acceptable Use Policies (AUPs) of our upstream providers. [If applicable, link to or summarize these AUPs]

5. Payment and Billing

You agree to pay all fees associated with the Services you select. Fees are billed in advance on a [Monthly/Quarterly/Annual] basis. We accept the following payment methods: [List Payment Methods, e.g., Credit Card, PayPal, Bank Transfer, Cryptocurrency].

  • Pricing: Current pricing for our Services is displayed on our website. We reserve the right to change pricing at any time, but we will provide [30] days’ notice of any price increases affecting your current subscription.
  • Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel it before the renewal date.
  • Cancellation: You may cancel your subscription at any time through your account control panel. Refunds, if any, will be issued according to our Refund Policy (available at [Link to Refund Policy]).
  • Late Payments: If your payment is not received by the due date, we may suspend or terminate your Services. We may charge a late payment fee of [Percentage or Fixed Amount].
  • Taxes: You are responsible for all applicable taxes (e.g., VAT) associated with your use of the Services.

6. Support

We provide technical support through [Specify Support Channels, e.g., Email, Live Chat, Ticket System]. Support is provided on a “best effort” basis. We do not guarantee specific response times, but we strive to respond to all inquiries promptly. Support is limited to issues directly related to our Services. We do not provide support for third-party software or applications installed on your VPS.

7. Backups

While we may offer backup services as part of some VPS plans, **you are ultimately responsible for backing up your data.** We strongly recommend that you regularly back up your data to an external location. VietnamVPS is not liable for any data loss, regardless of the cause.

8. Service Level Agreement (SLA)

[Optional: Include an SLA if you offer one. If you do, link to a separate SLA document or include it here.] Our SLA, if applicable, outlines our commitment to uptime and service availability. It specifies any credits you may be eligible for in the event of service disruptions.

9. Termination

We may suspend or terminate your access to the Services, with or without notice, for any reason, including but not limited to:

  • Violation of these Terms.
  • Non-payment of fees.
  • Request by law enforcement or other government agencies.
  • Engaging in activities that could harm VietnamVPS or its users.

Upon termination, your right to use the Services will immediately cease. We are not responsible for any data loss that may occur as a result of termination.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. VIETNAMVPS DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VIETNAMVPS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF VIETNAMVPS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. VIETNAMVPS’S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO VIETNAMVPS FOR THE SERVICES IN THE [12] MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify and hold harmless VietnamVPS, its officers, directors, employees, and agents, from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Vietnam. Any dispute arising out of or relating to these Terms or the Services shall be resolved through [Specify Dispute Resolution Method, e.g., binding arbitration, mediation, courts in a specific city/province in Vietnam].

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will post any changes on this page and update the “Last Updated” date. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Website, shall constitute the entire agreement between you and VietnamVPS concerning the Services. If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.

16. Contact Us

If you have any questions about these Terms, please contact us at:

  • Email: Info@vietnamvps.net
  • Phone: 1900.636822