This Payment Policy describes the payment terms and conditions for services provided by VietnamVPS.net (“we,” “us,” “our,” or “VietnamVPS”). By using our services, you agree to comply with this policy.
1. Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: [List Accepted Card Types, e.g., Visa, Mastercard, American Express, JCB].
- PayPal: Payments via PayPal accounts.
- Bank Transfer (Wire Transfer): Bank transfers to our designated bank account. Details will be provided on your invoice. Please include your invoice number as the payment reference.
- Cryptocurrency: [List Accepted Cryptocurrencies, e.g., Bitcoin (BTC), Ethereum (ETH), USDT]. Please note that cryptocurrency payments may be subject to additional processing fees and exchange rate fluctuations.
- [Add any other payment methods you accept, e.g., MoMo, ZaloPay, VNPay]
We use secure payment gateways ([List Payment Gateway Providers, e.g., Stripe, PayPal]) to process credit/debit card payments. We do *not* store your full credit card details on our servers.
2. Billing Cycles and Due Dates
Our services are billed on a recurring basis, with the following billing cycle options:
- Monthly: Billed every month on the anniversary of your service activation date.
- Quarterly: Billed every three months.
- Semi-Annually: Billed every six months.
- Annually: Billed every year.
- [Add any other billing cycles you offer]
Invoices are generated [Number] days *before* the due date. Payment is due on the invoice due date. You will receive email notifications reminding you of upcoming invoices and due dates.
3. Late Payment Policy
If payment is not received by the due date, the following actions may be taken:
- Late Fee: A late payment fee of [Percentage or Fixed Amount, e.g., 5% or $5] may be applied to the outstanding balance.
- Service Suspension: We may suspend your service [Number] days after the due date if payment is not received. You will receive a notification before suspension.
- Service Termination: We may terminate your service [Number] days after the due date if payment is not received. Data on terminated services may be deleted. We are not responsible for data loss due to termination.
Reactivation of suspended or terminated services may require payment of all outstanding balances, including late fees, and a reactivation fee of [Amount].
4. Currency
All prices are displayed in [Currency, e.g., USD, VND]. If you pay in a different currency, the exchange rate will be determined by your payment provider at the time of the transaction.
5. Taxes
Prices displayed on our website may or may not include applicable taxes (e.g., VAT). You are responsible for paying all applicable taxes associated with your purchase. The applicable taxes will be clearly shown on your invoice.
6. Auto-Renewal
Your service subscription will automatically renew at the end of each billing cycle unless you cancel it *before* the renewal date. You can manage your subscription and cancel auto-renewal through your account control panel.
7. Billing Disputes
If you believe there is an error on your invoice, please contact our billing department within [Number] days of the invoice date. We will investigate the issue and work with you to resolve it.
8. Changes to Payment Policy
We reserve the right to modify this Payment Policy at any time. We will post any changes on this page and update the “Last Updated” date. Your continued use of our Services after any such changes constitutes your acceptance of the new Payment Policy.
9. Contact Us
If you have any questions about this Payment Policy, please contact us at: [Your Contact Information, e.g., Email Address, Phone Number, Physical Address].